Cancellation Policy

General Cancellation Policy (International / Domestic Group Tours):

Cancellation fees based on days before tour commencement (on total cost paid):

  • 90 Days or more: No Charge
  • 88 Days to 60 Days: 30% cancellation fee
  • 59 Days to 45 Days: 50% cancellation fee
  • 44 Days to 30 Days: 60% cancellation fee
  • 29 Days to 15 Days: 80% cancellation fee
  • 14 Days to 1 Day: No Refund
  • No refund for late arrival: If you fail to arrive on time on the departure date, no refund will be provided.
  • Illness or COVID-19 related cancellations: No refund or transfer will be available. However, you may find a replacement for your booking by producing proper documents along with applicable cancellation policies from Airlines, Hotels, or Visa providers.

Important Notes:

  • Trip insurance, train/flight cancellation fees, visa fee, and agent charges are non-refundable if cancelled within the last 21 days before the trip, in addition to standard cancellation charges.
  • For special events like New Year or Christmas, no refunds will be issued for cancellations made within 25 days of the departure date.

How to Cancel Your Trip?

  • Send your cancellation request to info@gopravasa.com. This is applicable only for eligible refunds.
  • You will receive an email/acknowledgement within 24–48 hours of your request.
  • The cancellation policy will be effective from the date of your email.
  • Refunds will be processed within 10–15 working days, more or less, as per Airlines/Hotels/Cruise policies.
  • We do not entertain cancellation queries over the phone; all communication must be via email.

Cancellation by the Travel Company:

  • In rare cases of cancellation due to natural calamities, political unrest, or government orders, no refund will be provided once the trip has commenced.
  • If the trip is cancelled before departure, a full refund will be issued, excluding any train/cruise/flight or bus cancellation fees.
  • If a trip is cancelled due to insufficient participation, you can either shift to another event or receive a full refund.
  • In case of a medical emergency, COVID-related issues, or other emergencies, the refund policy will follow the same terms as our regular cancellation policy.
  • If the trip is cancelled due to transportation issues, we will attempt to make alternate arrangements without refunds.
Back to top